Terms and Conditions

Welcome to Tranquil Haven Spa. By accessing or using our services, including aromatherapy treatments, therapeutic massages, facials, body scrubs, holistic wellness consultations, manicure and pedicure services, you agree to be bound by the following terms and conditions. Please read them carefully before engaging with us.

1. Services

Tranquil Haven Spa provides a range of wellness and beauty services focused on enhancing relaxation, health, and overall well-being. All treatments and consultations are administered by trained professionals in accordance with industry standards.

2. Appointment and Cancellation Policy

Appointments may be booked in advance and are subject to availability. We kindly request clients to provide at least 24 hours\' notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.

3. Client Responsibilities

Clients should arrive on time for their scheduled appointments and inform our staff of any medical conditions, allergies, or concerns that may affect treatments. We reserve the right to decline or modify any service if we believe it is not in the client’s best interest.

4. Health and Safety

Tranquil Haven Spa adheres to strict health and hygiene standards. However, clients must understand that results of treatments may vary and there is no guarantee of specific outcomes. Any adverse reactions should be reported immediately.

5. Payment

Payments for all services must be made at the time of treatment. We accept payment methods as advised at the time of booking. Prices are subject to change without prior notice.

6. Liability

Tranquil Haven Spa shall not be held liable for any loss, damage, or injury arising from the use of our services, except where caused by our negligence or breach of these terms. Clients use our services at their own risk.

7. Personal Information

We respect your privacy and handle all personal information in accordance with applicable data protection laws. Personal data collected will be used solely for providing and improving our services.

8. Intellectual Property

All content, materials, logos, and trademarks used on our website or in promotional materials are the property of Tranquil Haven Spa and may not be copied, distributed, or used without our written permission.

9. Changes to Terms

We reserve the right to modify or update these terms and conditions at any time without prior notice. Continued use of our services following changes constitutes acceptance of the revised terms.

10. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

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